Security gone too far

It’s a fine line between customer friendliness and security, but sometimes the line is crossed making the system impossible to use. In this case my creditcard company has made their security too tight making it impossible to pay for something. It took 3 different browsers and 7 attempts to pay for a small item… time to look for a new bank to do business with…

On a related topic, their argument was that they don’t support all browsers. But that shouldn’t matter if they just follow standards. Websites should be independent of the browser used. Same goes for browsers themselves (yes I’m looking at you Microsoft). Can’t repeat that often enough!

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